General
Effective Date: January 14, 2025
Website URL: https://fireflypsychotherapy.ca
Firefly Psychotherapy (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://fireflypsychotherapy.ca (the “Site”). Please read this policy carefully. By using the Site, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following types of information:
- Personal Information You Provide:
- Name
- Email address
- Phone number
- Any additional information you provide through contact forms or appointment requests.
- Automatically Collected Information:
- IP address
- Browser type and version
- Operating system
- Pages viewed
- Date and time of visits
- Referring websites
- Cookies and Tracking Technologies:
When you visit our Site, we may collect:
We use cookies to improve user experience, analyze traffic, and gather analytics about your interaction with our Site. You can turn off cookies through your browser settings.
How We Use Your Information
We may use the information we collect for the following purposes:
- To provide and improve our services.
- To respond to inquiries, schedule appointments, and communicate with you.
- To monitor and analyze website usage and trends.
- To maintain security and detect fraud or unauthorized access.
- To comply with legal obligations.
Sharing of Information
We do not sell or share your personal information with third parties for marketing purposes. However, we may share your information:
- With trusted service providers who assist in website operations and data processing.
- To comply with legal obligations, such as responding to lawful requests by public authorities.
- In connection with a business transfer, such as a merger, acquisition, or sale of assets.
Data Security
We use industry-standard security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for these third-party sites’ privacy practices or content. Please review their privacy policies before providing any personal information.
Your Rights
Depending on your location, you may have the following rights regarding your data:
- Access: Request access to the personal data we hold about you.
- Correction: Request corrections to your personal information.
- Deletion: Request that we delete your data, subject to legal and operational obligations.
- Opt-Out: Opt-out of receiving marketing communications.
To exercise these rights, please get in touch with us at hannah@fireflypsychotherapy.ca.
Children’s Privacy
Our Site is not intended for children under 13. We do not knowingly collect personal information from children, and if a child has provided us with personal information, we will delete it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.” We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please get in touch with us at:
Firefly Psychotherapy
Email: hannah@fireflypsychotherapy.ca
Phone: 289-271-1798